Kualitas Sumber Daya Manusia dan Strategi Bisnis Perusahaan Perusahaan Logistik Nasional
DOI:
https://doi.org/10.54324/j.mtl.v10i3.1191Keywords:
human resources quality, revenue target achievement, corporate business strategy, national logistics companyAbstract
The purpose of the study is to find out the direct and indirect contribution of human resources quality to the achievement of revenue target mediated by business strategy of the national logistics company. This research used SmartPLS 3.0-SEM and the sample was 53 employees of the Angkasa Pura Logistik head office. The result of the research indicates that the corporate business strategy is able to mediate human resources quality to the revenue target achievement in Angkasa Pura Logistik. The company provides its employees with education and trainings to improve their quality. During the pandemic, the company had implemented the newest business strategy by opening new branches with better operation. The company should also choose the employees selectively with competences needed in the respective fields. Angkasa Pura Logistik sustainably has improved and enhanced its service and product in line with the increasing demand. For further research, it can be proposed to study the contribution of these variables on similar companies in other countries.References
Ahn, Y. S., & McLean, G. N. (2008). Competencies for port and logistics personnel: An application of regional human resource development. Asia Pacific Education Review, 9(4), 542-551.
Aprilia, E. (2021). Pengaruh Insentif Pajak, Kualitas Sumber Daya Manusia, dan Kepuasan Pelayanan Perpajakan Terhadap Kepatuhan Wajib Pajak Orang Pribadi Di Kota Sidoarjo. (Doctoral dissertation, STIE Perbanas Surabaya).
Azhari, B., & Taufik, T. (2021). Strategy Formulation of Smart Logistics Development in A National Logistics Company. Conference: The 3rd International Conference on Management of Technology, Innovation, and Project (MOTIP 03).
Bartle, J. R., Lutte, R. K., & Leuenberger, D.Z. (2021). Sustainability and air freight transportation: Lessons from the global pandemic. Sustainability, 13(7), 3738.
Becker, B., & Wald, A. (2010). Challenges and success factors of air cargo revenue management. Journal of Revenue and Pricing Management, 9(1), 171-184.
Budiarto, S., Putro, H. P., Pradono, P., & Yudoko, G. (2018). Revenue management of air cargo service in theory and practice. IOP Conference Series: Earth and Environmental Science, (Vol. 158, No. 1, 012022).
Kemur, V. G. C., & Huwae, G. N. (2022). Strategy Public Relations of PT Angkasa Pura I Increase Brand Awareness During the Covid-19 Pandemic. Devotion: Journal of Research and Community Service, 3(9), 802-819.
Kiisler, A., Hilmola, O. P., & Tolli, A. (2017). Analysis of logistics costs drivers in Estonia. World Review of Intermodal Transportation Research, 6(2), 110-129.
Li, X., Qin, X., Jiang, K., Zhang, S., & Gao, F. Y. (2015). Human resource practices and firm performance in China: The moderating roles of regional human capital quality and firm innovation strategy. Management and Organization Review, 11(2), 237-261.
Mansoor, S., Shah, F. T., & Tayyaba, A. (2015). Impact of training and development on organization performance with mediating role of intention to quit as human resource quality cost. European Online Journal of Natural and Social Sciences, 4(4), 787.
Matindas, R. (2002). Manajemen Sumber Daya Manusia: lewat Konsep AKU (Ambisi,Kenyataan dan Usaha). Jakarta: Pustaka Utama Grafiti.
Ndraha, T. (2012). Budaya Organisasi. Jakarta: Rineka Cipta.
Nguyen, H. P. (2020). Human resource management of logistics in Vietnam: Status and policy solutions. Human Resource Management, 11(3), 569-583.
Nugroho, S., Pahmi, M. A., & Surya, A. (2020). Lokakarya Penguatan KualitasSumber Daya Manusia Generasi Muda Dalam Menghadapi Era Industrialisasi Global. BEMAS: Jurnal Bermasyarakat, 1(1), 39-50.
Oke, A., Walumbwa, F. O., & Myers, A. (2012). Innovation strategy, human resource policy, and firms’ revenue growth: The roles of environmental uncertainty and innovation performance. Decision Sciences, 43(2), 273-302.
Pasolong, H. (2013). Kepemimpinan Birokrasi. Bandung: CV. Alfabeta.
Priyanto, S., & Suharno, H. (2016). Value Engineering Dan Strategi Bisnis Pada PT Angkasa Pura II. Jurnal Manajemen Transportasi & Logistik, 03(2), 245-257.
Ruhana, I. (2012). Pengembangan kualitas sumber daya manusia vs daya saing global. PROFIT: Jurnal Administrasi Bisnis, 6(1), 51–56.
Sanny, L., Tuori, M. A., & Simek, L. (2018). Strategic Analysis of the Logistics Industry in Indonesia. Advanced Science Letters, 24(12), 9389-9392.
Santoso, A. (2021). Analisis Potensi Bisnis Bandar Udara pada masa Pandemi Covid-19 Studi Kasus: Bandar Udara Internasional Soekarno-Hatta. WARTA ARDHIA, 46(2), 96-109.
Tien, N. H., Dana, L. P., Jose, R. J. S., Duc, P. M., Oanh, N. T. H., & Vu, N. T. (2020). Situation of training logistics human resources in Vietnam and development solutions. International Journal of Advanced Education and Research, 5(3), 99-104.
Trishartanto, P., Warso, M. M., & Fathoni, A. (2018). Analisis Efas-Ifas Dikaitkan Dengan Regulasi Industri Pengiriman Via Airfreingt Pada PT. Angkasa Pura Logistik Cabang Semarang (Studi Kasus pada Angkasa Pura Logistik Cabang Semarang). Journal of Management, 4(4).
Downloads
Published
Issue
Section
License
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
