Kualitas Angkutan, Waktu Distribusi dan Keselamatan Kerja Peserta Bela Negara Non-Militer
Abstract
The purpose of this study is to find out the effect of transportation quality, time distribution, and work safety on the satisfaction of non-military state defense participants in “Jayakarta” Military Command (Komando Daerah Militer Jayakarta / KODAM Jaya) in 2019. The main problems found were the quality of transportation, in this case TNI-AD trucks, which are expected to receive proper attention and care; late distribution in the process; work safety related to the vehicles’ condition; and lack of supervision of non-military state defense participants. Structural Equation Modeling (SEM) method and variance-based Smart PLS was used to test the hypothesis. Respondents were non-military state defense participants in ”Jayakarta” Main Regiment Unit with a total sample of 100 people. Based on the results of the study, work safety is able to mediate the quality of transportation and time distribution to the non-military state defense participants’ satisfaction. The key findings are the lack of transportation facilities and infrastructure, time distribution that does not run based on the schedule and limited number of medical personnel on work safety equipment during non-military state defense training.
Keywords
Full Text:
PDFReferences
Abdel Wahed Ahmed, M. M., & Abd El Monem, N. (2020). Sustainable and green transportation for better quality of life case study greater Cairo–Egypt. HBRC Journal, 16(1), 17-37.
Aeny, N., Ekhsan, M., & Tanjung, A. (2019). The Effect of Service Price And Quality On Customer Satisfaction Online Transportation Services. Journal of Research in Business, Economics, and Education, 1(1), 3-10.
Afthanorhan, A., Awang, Z., Rashid, N., Foziah, H., & Ghazali, P. (2019). Assessing the effects of service quality on customer satisfaction. Management Science Letters, 9(1), 13-24.
Akbar, M. I. M., Anggara, R. D., Wibowo, K., & Adhy, D. S. (2020). Analisis Pelaksanaan Keamanan dan Keselamatan Kerja (K3) Dengan Metode Job Safety Analysis (JSA) Proyek Pembangunan Jembatan SiKatak Unversitas Diponegoro Semarang. Prosiding Konferensi Ilmiah Mahasiswa Unissula (KIMU) Klaster Engineering.
Atvidi, A. R., Handoyo, H., Iriani, I., & Purnamawati, E. (2020). Studi Kelayakan Investasi Pembelian Alat Transportasi Truk Untuk Distribusi Dengan Metode Npv (Net Present Value) dan MARR (Minimum Attractive Rate of Return) Pada PT. XYZ. Tekmapro: Journal of Industrial Engineering and Management, 15(2), 37-48.
Azhari. (2017). Pengaruh Kesehatan Dan Keselamatan Kerja (K3) Dan Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan CV. Mulya Abadi Pekanbaru. JOM Fekon, 4(2).
Das, S., & Griffin, G. P. (2020). Investigating the role of big data in transportation safety. Transportation Research Record, 2674(2), 244-252.
Davidich, Y., Kush, Y., Galkin, A., Davidich, N., & Tkachenko, I. (2019). Improving of urban public transportation quality via operator schedule optimization. Journal of Urban and Environmental Engineering, 13(1), 23-33.
Dewi. (2011). Time Management (Third edit). Jakarta: Indeks.
Friman, M., & Fellesson, M. (2009). Service supply and customer satisfaction in public transportation: The quality paradox. Journal of Public Transportation, 12(4), 4. https://doi.org/10.5038/2375-0901.12.4.4
Friman, M., Lättman, K., & Olsson, L. E. (2020). Public transport quality, safety, and perceived accessibility. Sustainability, 12(9), 3563.
Hermawan, H. (2020). Management of Public Transportation Performance Model Based on Safety Transportation, Periodic Transportation Test, Behavior, and Satisfaction in Cirebon City. Journal of Green Science and Technology, 4(2).
Ibrahim, A. N. H., & Borhan, M. N. (2020). The interrelationship between perceived quality, Perceived value and user satisfaction towards behavioral intention in public transportation: A review of the evidence. Int. J. Adv. Sci. Eng. Inf. Technol, 10, 2048-2056.
Kodrat, D. S. (2009). Manajemen Distribusi berbasis teori dan Praktek. Yogyakarta: Graha Ilmu.
Mangkunegara, A. A. P. (2019). Manajemen Sumber Daya Manusia Perusahaan. Bandung: PT. Remaja Rosdakarya.
Nasution, H. M. (2017). Analisis Kualitas Sumber Daya Manusia (SDM) Lulusan Pendidikan Kesadaran Bela Negara (PKBN). (Doctoral dissertation, Universitas Pembangunan Nasional Veteran Jakarta).
Nguyen, X. P. (2019). The bus transportation issue and people satisfaction with public transport in Ho Chi Minh city. Journal of Mechanical Engineering Research and Developments, 42(1), 10-16.
Nurizka, R. (2017). Diponegoro State Defense Education at Rindam IV Diponegoro. Prodi PGSD Universitas PGRI Yogyakarta.
Pucher, J. (2004). Public transportation.
Ridley, J. (2008). Ikhtisar Kesehatan dan Keselamatan Kerja. Jakarta: Erlangga.
Rudianto, R., Suhalis, A., & Pahala, Y. (2014). Hubungan kompetensi dan disiplin dengan kinerja awak armada kapal sungai. Jurnal Manajemen Bisnis Transportasi Dan Logistik, 1(1), 132-150.
Sangkakala, M., Suhardono, E., & Dohamid, A. G. (2020). Peran Rindam Jaya Dalam Meningkatkan Pemahaman Kesadaran Bela Negara di Kalangan Generasi Muda Wilayah DKI Jakarta. Strategi Pertahanan Darat, 6(1).
Sisilia, M. (2021). Branding Awareness Kampus Bela Negara Pada Mahasiswa UPN “Veteran” Jawa Timur (Analisis Deskriptif Pemasaran Sektor Publik). SISILLIA, M. (2021). Branding Awareness Kampus Bela Negara Pada Mahasiswa UPN “Veteran” Jawa Timur (Analisis Deskriptif Pemasaran Sektor Publik) (Doctoral dissertation, UPN" VETERAN" JATIM).
Soepandji, K. W. (2018). Konsep bela negara dalam perspektif ketahanan nasional. Jurnal Hukum & Pembangunan, 48(3), 436-456.
Sudjono, H., & Noor, S. (2011). Penerapan Supply Chain Management Pada Proses Manajemen Distribusi Dan Transportasi Untuk Meminimasi Waktu Dan Biaya Pengiriman. Poros Teknik, 3(1).
Suhirwan, & Wibowo, K. (2020). Semangat bela negara dalam pembangunan nasional. Makassar: CV. Nas Media Pustaka.
Tjiptono, F. (2016). Service, Quality & Satisfaction. Yogyakarta: Andi.
Utomo, H. J. N., Saepudin, A., & Arofah, K. (2020). Membangun Model Budaya Organisasi Berbasis Bela Negara Menuju Perguruan Tinggi Negeri Pengelolaan Keuangan-Badan Layanan Umum (PTN PK-BLU) UPN “Veteran” Yogyakarta. Jurnal Pertahanan & Bela Negara, 10(1), 19-36.
Widiasanti, I., & Lenggogeni. (2013). Manajemen Konstruksi. Bandung: PT Remaja Rosdakarya Offset.
DOI: http://dx.doi.org/10.54324/j.mtl.v9i1.700
Refbacks
- There are currently no refbacks.
Copyright (c) 2022 Ahmad Jaenudin
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.