Performansi Waiting Time di Pelabuhan Tanjung Priok

Muhammad Ikhza Maulana, Yulianti Keke, Tjetjep Karsafman Karsafman

Abstract


PT. Pelabuhan Indonesia II as an operator at Tanjung Priok port, which is the busiest port in Indonesia, seeks to improve guidance and delay services by implementing a Marine Operating System (MOS) which works by integrating ship service facilities and infrastructure, one of which is tugboats. This study aims to analyze and determine how much influence the implementation of the Marine Operating System (MOS) and the availability of tugs on Waiting Time performance. This research uses quantitative research of respondents in the Tanjung Priok Port Ship Service Division. Based on the analysis that has been done, it shows that there is a positive and significant influence by the implementation of the Marine Operating System (MOS) on Waiting Time performance, besides that the results of this analysis show that there is a significant and positive influence on the availability of tugs on Waiting Time Performance, and there is a significant and positive influence by the implementation of the Marine Operating System (MOS) and the availability of tugs simultaneously on Waiting Time Performance.


Keywords


Marine Operating System (MOS), Availability of Tugs, Waiting Time

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DOI: http://dx.doi.org/10.25292/j.mtl.v7i3.466

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Copyright (c) 2021 Yulianti Keke, Muhamad Ikhza Maulana, Tjetjep Karsafman Karsafman

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JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK | ISSN : 2442-3149 (Online) | ISSN : 2355-472X (Print)

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Jurnal Manajemen Transportasi & Logistik is licensed under a  Creative Commons Attribution-NonCommercial 4.0 International License.

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