Strategi Bisnis dan Efektivitas Sistem Informasi pada Operator Transportasi Barang Laut di Indonesia
DOI:
https://doi.org/10.54324/j.mtl.v1i1.1367Keywords:
business strategy, information system, website information system effectiveness, organizational culture, organizational effectivenessAbstract
Many studies have examined the value of strategic alignment on company’s performance in general, though the study of the information system value on other factors such as efficiency and productivity are still limited. The purpose of the study is to examine freight transportation related to its business strategy, information system strategy, Website information system effectiveness, organizational culture, and organizational effectiveness. The sample of the study was taken from 30 goods transportation companies. The data collection used 150 respondents consist of 50 academicians and 100 practitioners. The data analysis used hierarchical regression. The results show that the level of alignment of business strategy and information system affects the level of users’ satisfaction of the company’s website information system. The results also show that the level of users’ satisfaction of Web information system mediates the relationship between business strategy and information system of the company’s efficiency and productivity. The research findings do not support the role of organizational culture as a moderator of the relationship between Website information system and organizational effectiveness, although it shows the positive relationship between these variables.References
Agusinta, L., Pahrudin, C., & Wildan, W. (2017). Budaya Perusahaan Dan Kinerja Karyawan Transportasi Udara. Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG), 4(2), 123. https://doi.org/10.54324/j.mtl.v4i2.97
APO. (2017). Productivity Databook 2017.
Aversano, L., Grasso, C., & Tortorella, M. (2012). A literature review of business/IT alignment strategies. Lecture Notes in Business Information Processing, 141, 471–488. https://doi.org/10.1007/978-3-642-40654-6_28
Bergeron, F., Raymond, L., & Rivard, S. (2001). Fit in strategic information technology management research: An empirical comparison of perspectives. Omega, 29(2), 125–142. https://doi.org/10.1016/S0305-0483(00)00034-7
Bradley, R. (2012). The significance of monuments: On the shaping of human experience in neolithic and Bronze age Europe. In The Significance of Monuments: On the Shaping of Human Experience in Neolithic and Bronze Age Europe. books.google.com. https://doi.org/10.4324/9780203024713
Bush, M., Lederer, A. L., Li, X., Palmisano, J., & Rao, S. (2009). The alignment of information systems with organizational objectives and strategies in health care. International Journal of Medical Informatics, 78(7), 446–456. https://doi.org/10.1016/j.ijmedinf.2009.02.004
Cameron, K. S., & Quinn, R. E. (2011). The competing values culture assessment: A Tool from the Competing Values Product Line. In Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework (Issue March, pp. 1–14).
Cetin, K. C., & Cerit, A. G. (2010). Organizational effectiveness at seaports: A systems approach. Maritime Policy and Management, 37(3), 195–219. https://doi.org/10.1080/03088831003700611
Chen, D. Q., Mocker, M., Preston, D. S., & Teubner, A. (2010). Information systems strategy: Reconceptualization, measurement, and implications. MIS Quarterly: Management Information Systems, 34(SPEC. ISSUE 2), 233–259. https://doi.org/10.2307/20721426
Coyle, J. J., Novack, R. A., Gibson, B. J., & Bardi, E. J. (2011). Transportation A Supply Chain Perspective. lib.bvu.edu.vn.
Cragg, P., King, M., & Hussin, H. (2002). IT alignment and firm performance in small manufacturing firms. European Journal of Information Systems, 11(2), 108–127. https://doi.org/10.1057/palgrave.ejis.3000422
David, F. R. (2015). Strategic Management Concept and Cases (15th eds.). Essex: Pearson Education Limited.
de Haes, S., & van Grembergen, W. (2009). An Exploratory Study into IT Governance Implementations and its Impact on Business/IT Alignment. Information Systems Management, 26(2), 123–137. https://doi.org/10.1080/10580530902794786
De Haes, S., Van Grembergen, W., & Debreceny, R. S. (2013). COBIT 5 and enterprise governance of information technology: Building blocks and research opportunities. Journal of Information Systems, 27(1), 307–324. https://doi.org/10.2308/isys-50422
Deitel, P. J., & Deitel, H. M. (2013). C# 2012 for programmers. Pearson Education.
El-Mekawy, M., Rusu, L., & Perjons, E. (2014). The impact of business-it alignment on organizational culture. In Proceedings - Pacific Asia Conference on Information Systems, PACIS 2014. diva-portal.org.
Han, H. (2011). The disappearing center: Engaged citizens, polarization, and American democracy. academic.oup.com.
Hofstede, G., & Minkov, M. (2010). Long- versus short-term orientation: New perspectives. Asia Pacific Business Review, 16(4), 493–504. https://doi.org/10.1080/13602381003637609
Iman, N., & Hartono, J. (2007). Strategic Alignment Impacts on Organizational Performance in Indonesian Banking IndustrY. In Gadjah Mada International Journal of Business (Vol. 9, Issue 2, p. 253). core.ac.uk. https://doi.org/10.22146/gamaijb.5598
Jenkin, T. A., & Chan, Y. E. (2010). IS project alignment - A process perspective. Journal of Information Technology, 25(1), 35–55. https://doi.org/10.1057/jit.2009.10
Johnson, A. M., & Lederer, A. L. (2010). CEO/CIO mutual understanding, strategic alignment, and the contribution of IS to the organization. Information and Management, 47(3), 138–149. https://doi.org/10.1016/j.im.2010.01.002
Kearns, G. S., & Sabherwal, R. (2007). Antecedents and consequences of information systems planning integration. IEEE Transactions on Engineering Management, 54(4), 628–643. https://doi.org/10.1109/TEM.2007.906848
Laudon, K. . & L. J. (2009). (2009). Management Information Systems: International Edition, 11/E. KC Laudon, Management Information Systems: International Edition, 11. In Management Information Systems: International Edition.
Leidner, D. E., Lo, J., & Preston, D. (2011). An empirical investigation of the relationship of IS strategy with firm performance. Journal of Strategic Information Systems, 20(4), 419–437. https://doi.org/10.1016/j.jsis.2011.09.001
Li, D., Chau, P. Y. K., & Lai, F. (2010). Market orientation, ownership type, and E-business assimilation: Evidence from chinese firms. Decision Sciences, 41(1), 115–145. https://doi.org/10.1111/j.1540-5915.2009.00261.x
McLaren, T. S., Head, M. M., Yuan, Y., & Chan, Y. E. (2011). A multilevel model for measuring fit between a firm’s competitive strategies and information systems capabilities. MIS Quarterly: Management Information Systems, 35(4), 909–929. https://doi.org/10.2307/41409966
Ngwenyama, O. N. (2003). … ., Richmond, VA, USA; Competing values in software process improvement: an assumption analysis of CMM from an organizational culture perspective. In … Management, IEEE Transactions on Publication Date.
Pedersen, E. R., & Neergaard, P. (2009). What matters to managers?: The whats, whys, and hows of corporate social responsibility in a multinational corporation. Management Decision, 47(8), 1261–1280. https://doi.org/10.1108/00251740910984532
Schein, E. H. (2010). Organisational Culture and Leadership (eds). In Jossey-Bass (pp. 30–40).
Shoraj, D., & Llaci, S. (2015). Motivation and Its Impact on Organizational Effectiveness in Albanian Businesses. SAGE Open, 5(2). https://doi.org/10.1177/2158244015582229
Silvius, A. J. G., De Waal, B. D., & Smit, J. (2009). Business and IT alignment answers and remaining questions. PACIS 2009 - 13th Pacific Asia Conference on Information Systems: IT Services in a Global Environment.
Singh, S. N., & Woo, C. (2009). Investigating business-IT alignment through multi-disciplinary goal concepts. Requirements Engineering, 14(3), 177–207. https://doi.org/10.1007/s00766-009-0081-0
Sudarno. (2006). Perhubungan struktur-persekitaran dengan keberkesanan organisasi: Peran sistem perakaunan pengurusan dan budaya organisasi di Indonesia (Tesis doktoral tidak terpublikasi). Tesis Doktoral Universiti Sains Malaysia, Penang, Malaysia.
Tallon, P. P. (2010). A service science perspective on strategic choice, IT, and performance in U.S. banking. Journal of Management Information Systems, 26(4), 219–252. https://doi.org/10.2753/MIS0742-1222260408
WEF. (2012). The global competitiveness report 2012-2013. Geneva, Swiss: World Economic Forum.
Weill, P., & Ross, J. (2009). IT Savvy: Making IT a Strategic Asset and Outperforming Competitors. In Research Briefing - Center for Information Systems Research MIT Sloan: Vol. IX (Issue 9A, p. 4).
Wiengarten, F., Humphreys, P., Cao, G., & Mchugh, M. (2013). Exploring the Important Role of Organizational Factors in IT Business Value: Taking a Contingency Perspective on the Resource-Based View. International Journal of Management Reviews, 15(1), 30–46. https://doi.org/10.1111/j.1468-2370.2012.00332.x
Xue, L., Ray, G., & Sambamurthy, V. (2012). Efficiency or innovation: How do industry environments moderate the effects of firms’ IT asset portfolios? MIS Quarterly: Management Information Systems, 36(2), 509–528. https://doi.org/10.2307/41703465
Yayla, A. A., & Hu, Q. (2012). The impact of IT-business strategic alignment on firm performance in a developing country setting: Exploring moderating roles of environmental uncertainty and strategic orientation. European Journal of Information Systems, 21(4), 373–387. https://doi.org/10.1057/ejis.2011.52
Downloads
Published
Issue
Section
License
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).