Vol 9, No 1 (2023)

Juni

DOI: http://dx.doi.org/10.54324/j.mbtl.v9i1

Table of Contents

Articles

The Role of Trust As a Mediating The Influence of Reverse Logistics on Customer Satisfaction at Shopee Indonesia
Citra Putri Mawadi, Nadia Veronica Sitanggang, Olfebri Olfebri, Deslida Saidah
PDF
1-9
Swot Strategy For (Business Process) Handling Claim Irregularity In Warehouse
Abdul Azis Gani Djabutafuan, Muhammad Wildanul Hakim, Lira Agusinta, Wynd Rizaldy
PDF
10-19
Analysis of The Quality of Loading and Unloading Services To Customer Satisfaction at PT Jakarta International Container Terminal Year (2021)
Insan Habibi Siregar, Rafly Hendikesta Ramadhan, Asep Suparman, Andri Primadi
PDF
20-28
Effect of Unloading Equipment Rubber Tyred Gantry Crane on Productivity of Unloading PT Port of Indonesia II Port Panjang Lampung
Andre Permata, Rafli Alfian, Haris Haris, Yola Ayutia
PDF
29-36
Influence of Product Packaging Quality and Delivery Time on Consumer Satisfaction PT J&T Express Agent DKI Jakarta East Jakarta Region
Vito Rimbo Aprianto, Fajar Habibie, Haris Haris, Imam Ozali
PDF
37-43
The Effect Of Service Quality And Ticket Prices On Customer Satisfaction On KM Passenger Ships. Kelud Travel Route Jakarta – Medan
Yahya Kuncoro, Diva Dhaffina Rico Putri, Reni Monika Sianturi
PDF
44-56
Pemilihan Metode Perbaikan Flexible Pavement Untuk Meningkatkan Efektifitas Manajemen Pemeliharaan Perkerasan Bandar Udara Juanda
Achmad Muhyidin Arifai, Muhamad Irham Haryoseno
PDF
57-73