Faktor-faktor Pemilihan Jasa Pelayaran di Surabaya

Penulis

  • Devi Destiani Andilas Universitas Kristen Petra
  • Andre Tanza Universitas Kristen Petra
  • Yones Valencia Universitas Kristen Petra

DOI:

https://doi.org/10.54324/j.mtl.v5i1.215

Kata Kunci:

freight forwarder, shipping services, partnership selection, EFA

Abstrak

The purpose of this study is to evaluate the main factor priority when selecting freight forwarder partnership of sea transport operator. Freight forwarder has function as the mediator of goods from producer to buyer which relies on sea transport operator. This study was using survey method of 100 freight forwarder companies associated of ILFA (Indonesian Logistics and Forwarder Association) located in Surabaya. The analysis was using statistic description of EFA (Exploratory Factor Analysis). The result shows that there are four factors affecting sea transport operator selection which are completeness of service facilities and reliabilities, international standard recognition, company’s reputation, and customers’ orientation.

Referensi

Badan Pusat Statistik. (2017). Data Bongkar Muat Barang Antar Pulau dan Luar Negeri di Pelabuhan Indonesia tahun 1988-2016. BPS. [diakses] https://www.bps.go.id/statictable/2009/05/13/1419/bongkar-muat-barang-antar-pulau-dan-luar-negeri-di-pelabuhan-indonesia-tahun-1988-2015.html [12 januari 2017]

FIATA. (2013). FAQ: What is Freight Forwarder. FIATA [diakses] http://fiata.com/about-fiata/faq.html#c446 [18 Februari 2017]

Lu, J-L. (2013). Investigating critical factors that influence shippers' and international freight forwarders' preferences in carrier selection using integrated hierarchical information integration approach.Journal of Marine Science and Technology, 21(2), 182-190. doi: 10.6119/JMST-012-0309-2

Roberts, K. (2012). Key factors and trends in transportation mode and carrier selection.Pursuit-The Journal of Undergraduate Research at the University of Tennessee, 4(1), 41-52.

Suryanata, I.R.S, & Widyanata, R. (2016). Identifikasi faktor-faktor pengambilan keputusan penggunaan jasa freight forwarding (Skripsi tidak terpublikasi). Universitas Kristen Petra, Surabaya, Indonesia.

Wongthatsanekorn, W., & Arunpornphaisal, S.(2013). Shipper and freight forwarder criteria for selecting a carrier. Journal of Supply Chain Management Research & Practice, 7, 16-28.

Unduhan

Diterbitkan

2018-06-08

Terbitan

Vol 5 No 1 (2018): MARET

Bagian

Articles

Lisensi

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