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Issue |
Title |
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Vol 4, No 1 (2017): MARET |
MANAJEMEN OPERASIONAL DI PELABUHAN NUSANTARA KENDARI |
Abstract
PDF
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Werweti Werweti, Tjuk Sukardiman, Adenan Suhalis |
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Vol 4, No 1 (2017): MARET |
PROFESIONALISME KERJA DAN KUALITAS PELAYANAN PT POS INDONESIA |
Abstract
PDF
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Erna Sulistyanti Widodo |
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Vol 4, No 2 (2017): JULI |
IMPLIKASI CORPORATE SOCIAL RESPONSIBILITY TERHADAP KEPUASAN PELANGGAN PADA PT PELABUHAN INDONESIA II |
Abstract
PDF
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Andjar Budi Wibawanti, Sri Untung, Yosi Pahala |
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Vol 9, No 2 (2022): JULI |
Loyalitas dan Kepuasan Pelanggan Kapal pada Perusahaan Peti Kemas di Indonesia |
Abstract
PDF
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Ulfa Soraya Batubara, Prasadja Ricardianto, Yosi Pahala, Johny Malisan, Imam Sonny |
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Vol 10, No 2 (2023): Juli |
Customers Satisfaction of Port Services Hunimua Central Maluku |
Abstract
PDF
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Charlene Cleopatra Tanasale, Soemino Eko Saputro, Solikin Solikin, Saptana Saptana, Febriyanti Febriyanti, Siti Maemunah |
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Vol 3, No 1 (2016): MARET |
THE CUSTOMER LOYALTY OF PATAS PURWAKARTA TRAIN SERVICE USERS |
Abstract
PDF
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Muhamad Sapta Riyaldi, Amrizal Amrizal, Tiur Merry Bunga Silalahi |
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Vol 6, No 3 (2019): NOVEMBER |
Import Clearance Planning Study at Tanjung Priok Port - Jakarta |
Abstract
PDF
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Harry Purwoko, Alya Maulina |
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Vol 7, No 1 (2020): MARET |
Kinerja Pelayanan Terminal Terpadu Merak |
Abstract
PDF
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Anton Hefyansyah, L. Denny Siahaan, Sarinah Sihombing |
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Vol 3, No 3 (2016): NOVEMBER |
LOYALITAS PELANGGAN PADA PERUSAHAAN FREIGHT FORWARDING |
Abstract
PDF
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Lidya Nurlita Sabatini, I Made Ardiana, Oce Prasetya |
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Vol 11, No 2 (2024): Juli |
Customer Service and Delivery Service Quality of Delivery Service Companies |
Abstract
PDF
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Irsafanti Rachmi, Edhie Budi Setiawan, Yosi Pahala, Veronica Veronica, Ferdy Trisanto Setiawan |
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Vol 8, No 1 (2021): MARET |
Pengaruh Service Recovery terhadap Customer Satisfaction Penumpang Maskapai Penerbangan Internasional di Indonesia |
Abstract
PDF
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Devi Destiani Andilas, Albertus Raymond Gunardi, Michael Christopher Elim |
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Vol 10, No 1 (2023): Maret |
Kepuasan Pengguna Jasa Terminal Angkutan Umum di Bangka Selatan |
Abstract
PDF
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Sari Apriliani, Prasadja Ricardianto, Siska Amonalisa, Sri Handayani, Yana Tatiana |
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Vol 10, No 1 (2023): Maret |
Customer’s Loyalty Parameters of Sikorsky S76 Chartered Helicopter |
Abstract
PDF
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Arsya Nadira Syafiudin, Ika Utami Yulihapsari, Azmieti Kurnia Sinta, Salahudin Rafi, Jermanto Setia Kurniawan, Theresye Yoanyta Octora |
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Vol 9, No 1 (2022): MARET |
Tata Kelola Berkontribusi dan Kualitas Layanan Elektronik Perusahaan Pelayaran Nasional |
Abstract
PDF
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Taufik Akbar, Asep Suparman, Sandriana Marina, Edhie Budi Setiawan, Rully Indrawan |
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Vol 10, No 3 (2023): NOVEMBER |
Customer Relationship Management pada Perusahaan Pelayaran Nasional di Indonesia |
Abstract
PDF
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Umar Gasing, Prasadja Ricardianto, Yosi Pahala, Yana Tatiana, Sri Handayani |
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Vol 8, No 3 (2021): NOVEMBER |
Kualitas Pelayanan Kereta-Api Dengan Pendekatan Pengalaman Penumpang dan Dampaknya Pada Kepercayaan Penumpang |
Abstract
PDF
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Levyda Levyda |
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