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Vol 6, No 3 (2019): NOVEMBER Import Clearance Planning Study at Tanjung Priok Port - Jakarta Abstract  PDF
Harry Purwoko, Alya Maulina
 
Vol 6, No 2 (2019): JULI Prioritas Perbaikan Layanan Ruang Tunggu Penumpang Bus Trans Kota Batam Abstract  PDF
Adi Nugroho
 
Vol 10, No 2 (2023): Juli Customers Satisfaction of Port Services Hunimua Central Maluku Abstract  PDF
Charlene Cleopatra Tanasale, Soemino Eko Saputro, Solikin Solikin, Saptana Saptana, Febriyanti Febriyanti, Siti Maemunah
 
Vol 8, No 3 (2021): NOVEMBER Analisis Kapasitas Tingkat Pelayanan dan Kinerja Ruas Jalan Inspeksi Kalimalang Abstract  PDF
Alfira Fadilla Yasmin, Danny Setiawan
 
Vol 3, No 1 (2016): MARET THE CUSTOMER LOYALTY OF PATAS PURWAKARTA TRAIN SERVICE USERS Abstract  PDF
Muhamad Sapta Riyaldi, Amrizal Amrizal, Tiur Merry Bunga Silalahi
 
Vol 8, No 1 (2021): MARET Pengaruh Service Recovery terhadap Customer Satisfaction Penumpang Maskapai Penerbangan Internasional di Indonesia Abstract  PDF
Devi Destiani Andilas, Albertus Raymond Gunardi, Michael Christopher Elim
 
Vol 9, No 3 (2022): NOVEMBER Peningkatan Kepuasan Pelanggan Melalui Pengawasan Petugas TransJakarta Abstract  PDF
Asti Rahayu, Suripno Suripnob, Adenan Suhalis, Prasadja Ricardianto, Peppy Fachrial
 
Vol 3, No 2 (2016): JULI MANAJEMEN PEMELIHARAAN BUS TRANSJAKARTA DALAM MENCAPAI STANDAR PELAYANAN MINIMUM Abstract  PDF
Ismiyati Ismiyati, Miskul Firdaus, Dian Artanti Arubusman
 
Vol 9, No 2 (2022): JULI Loyalitas dan Kepuasan Pelanggan Kapal pada Perusahaan Peti Kemas di Indonesia Abstract  PDF
Ulfa Soraya Batubara, Prasadja Ricardianto, Yosi Pahala, Johny Malisan, Imam Sonny
 
Vol 9, No 1 (2022): MARET Tata Kelola Berkontribusi dan Kualitas Layanan Elektronik Perusahaan Pelayaran Nasional Abstract  PDF
Taufik Akbar, Asep Suparman, Sandriana Marina, Edhie Budi Setiawan, Rully Indrawan
 
Vol 3, No 3 (2016): NOVEMBER PEMBERDAYAAN KARYAWAN DAN KUALITAS PELAYANAN PADA PERUSAHAAN PELAYARAN Abstract  PDF
Muh Kadarisman, Gatot Cahyo Sudewo, Yosi Pahala
 
Vol 9, No 1 (2022): MARET Kualitas Layanan Inaportnet pada Kantor Kesyahbandaran dan Otoritas Pelabuhan Kelas I Abstract  PDF
Eka Sukmawati, Dian Lieska Ocviany, Indarno Sugeng Rahardjo, Mahardhika Andiansyah, Marthaleina Ruminda, Yosi Pahala, Sugiyanto Sugiyanto, Devi Ratnasari
 
Vol 3, No 3 (2016): NOVEMBER LOYALITAS PELANGGAN PADA PERUSAHAAN FREIGHT FORWARDING Abstract  PDF
Lidya Nurlita Sabatini, I Made Ardiana, Oce Prasetya
 
Vol 8, No 3 (2021): NOVEMBER Loyalitas dan Kepuasan Penumpang pada Mass Rapid Transit Abstract  PDF
Nurul Hidayati, Masjraul Hidayat, Marthaleina Ruminda, Lira Agusinta, Prasadja Ricardianto
 
Vol 10, No 3 (2023): NOVEMBER Strategi Pengelolaan Bandar Udara Sultan Muhammad Salahuddin Melalui Kompetensi dan Disiplin Karyawan Berkontribusi pada Level Of Service Abstract  PDF
Khaimatul Hasanah, Salahudin Rafi, Suharto Abdul Majid, Lira Agusinta, Jermanto Setia Kurniawan, Dinar Dewi Kania
 
Vol 10, No 3 (2023): NOVEMBER Customer Relationship Management pada Perusahaan Pelayaran Nasional di Indonesia Abstract  PDF
Umar Gasing, Prasadja Ricardianto, Yosi Pahala, Yana Tatiana, Sri Handayani
 
Vol 9, No 2 (2022): JULI Pencabutan Public Service Obligation pada Kereta Rail Listrik dan Kinerja Finansial Operator Abstract  PDF
Dwi Ardianta Kurniawan, Hengki Purwoto, Agunan Samosir
 
Vol 10, No 3 (2023): NOVEMBER Niat Beli Ulang Melalui Keputusan Pembelian pada Perusahaan Freight Forwarding Abstract  PDF
Mukhlis Hidayaatullah, Manahan Tampubolon, Juliater Simarmata, Atong Soekirman, Peppy Fachrial
 
Vol 10, No 2 (2023): Juli Price Competitiveness and Service Quality Have an Impact on Ship Agency Contributions Abstract  PDF
Siti Maemunah, Ade Irfani Nugraha Damanik, Agus Yuliyanto, Honny Fiva Akira Sembiring, Sugiyanto Sugiyanto, Edhie Budi Setiawan
 
Vol 10, No 2 (2023): Juli Kolaborasi Interfungsional dan Kualitas Pelayanan Pusat Kontrol Operasi di Bandara I Gusti Ngurah Rai Abstract  PDF
Binsar Reynold, Alit Sodikin, Sandriana Marina, Salahudin Rafi, Erni Pratiwi Perwitasari, Yosi Pahala
 
Vol 2, No 3 (2015): NOVEMBER THE LOYALTY OF GARUDA INDONESIA CUSTOMERS TO THE ROUTE OF JAKARTA-SURABAYA Abstract  PDF
Aisyah Rahmawati
 
Vol 8, No 3 (2021): NOVEMBER Kualitas Pelayanan Kereta-Api Dengan Pendekatan Pengalaman Penumpang dan Dampaknya Pada Kepercayaan Penumpang Abstract  PDF
Levyda Levyda
 
Vol 5, No 2 (2018): JULI Permasalahan Tarif Masuk Pelabuhan Bengkalis Abstract  PDF
Akmal Lazuardy, Nur Rahmani, Romadhoni Romadhoni
 
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