Sangkereng, Ivan, and Ridho Bramulya Ikhsan. “Faktor Penentu Kepuasan Pengguna Layanan Logistik Di E-Commerce”. Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) 8, no. 2 (August 30, 2022): 122–132. Accessed October 31, 2026. https://journal.itltrisakti.ac.id/index.php/jmtranslog/article/view/696.