GASING, Umar; RICARDIANTO, Prasadja; PAHALA, Yosi; TATIANA, Yana; HANDAYANI, Sri. Customer Relationship Management pada Perusahaan Pelayaran Nasional di Indonesia. Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG), [S. l.], v. 10, n. 3, p. 249–260, 2023. DOI: 10.54324/j.mtl.v10i3.1101. Disponível em: https://journal.itltrisakti.ac.id/index.php/jmtranslog/article/view/1101. Acesso em: 3 nov. 2026.