RAHAYU, Asti; SURIPNOB, Suripno; SUHALIS, Adenan; RICARDIANTO, Prasadja; FACHRIAL, Peppy. Peningkatan Kepuasan Pelanggan Melalui Pengawasan Petugas TransJakarta. Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG), [S. l.], v. 9, n. 3, p. 201–210, 2022. DOI: 10.54324/j.mtl.v9i3.736. Disponível em: https://journal.itltrisakti.ac.id/index.php/jmtranslog/article/view/736. Acesso em: 2 nov. 2026.