WIJAYA, Lianna; IKHSAN, Ridho Bramulya; PRABOWO, Hartiwi; SARI, Rini Kurnia. Identifikasi Kepuasan Penumpang atas Implementasi Kualitas Layanan Perusahaan Penerbangan. Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG), [S. l.], v. 6, n. 3, p. 299–308, 2019. DOI: 10.54324/j.mtl.v6i3.357. Disponível em: https://journal.itltrisakti.ac.id/index.php/jmtranslog/article/view/357. Acesso em: 30 oct. 2026.