TANOD, Davis Prakarsa; NOFRISEL, Nofrisel; TOELLE, Sulistyawati. Kualitas Pelanggan dan Nilai Pelanggan pada Perusahaan Freight Forwarding. Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG), [S. l.], v. 6, n. 1, p. 49–56, 2019. DOI: 10.54324/j.mtl.v6i1.283. Disponível em: https://journal.itltrisakti.ac.id/index.php/jmtranslog/article/view/283. Acesso em: 8 nov. 2026.