Vol. 8 No. 2 (2022): Desember

Articles

• Pengaruh Brand Image dan E-Service Quality Terhadap Keputusan Pembelian Melalui Kepuasan Konsumen Online Travel Agent Tiket.com

  Indriyati Indriyati, Marthaleina Ruminda Sitorus, Fransiska Tarina

  1-13

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• The Influence of Personnel Workload at the Control Area Unit to Service Quality of Air Traffic Center (ATC) in Jakarta

  Hening Bramantyo Imandoko, Muhammad Rafli, Cecep Budiman

  14-24

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• Analysis of The Elements of Logistics Customer Service In Freight Forwarding

  Harry Purwoko, HM Thamrin, Agus Yuliyanto, Honny Akira Sembiring

  25-33

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• The Impact of Green Marketing Implementation on Brand Image and Green Consumer Behavior on The Body Shop Products in Jakarta 2022

  Aninda Rosa Puspita Devi, Monica Margaretha, Noor Syamsu Hidayat

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• The Effect of Facility and Quality of Service on Passenger Satisfaction at Terminal 3 Airport Soekarno Hatta on The Covid-19 Pandemic

  Chyntia Sri Intan, Lingga Lois, Rr. Endang Wahyuni, Amrulloh Ibnu Kholdun

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• The Effect of Perceived Quality and Brand Image on Sriwijaya Air Ticket Purchase Decisions Periods January – July 2022

  Sonya Sidjabat, Ine Fadillah

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• Pengaruh Citra Merek dan Kualitas Layanan Terhadap Kepuasan Pelanggan Kargo dan Dampaknya atas Loyalitas Pelanggan Pada PT Citilink Indonesia

  Fajar Adhitia Octoriviano, Juliater Simarmata, Yosi Pahala, Agus Setiawan, Euis Saribanon

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