Vol 8, No 2 (2022)

Desember

DOI: http://dx.doi.org/10.54324/j.mbtl.v8i2

Table of Contents

Articles

Pengaruh Brand Image dan E-Service Quality Terhadap Keputusan Pembelian Melalui Kepuasan Konsumen Online Travel Agent Tiket.com
Indriyati Indriyati, Marthaleina Ruminda Sitorus, Fransiska Tarina
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1-13
The Influence of Personnel Workload at the Control Area Unit to Service Quality of Air Traffic Center (ATC) in Jakarta
Hening Bramantyo Imandoko, Muhammad Rafli, Cecep Budiman
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14-24
Analysis of The Elements of Logistics Customer Service In Freight Forwarding
Harry Purwoko, HM Thamrin, Agus Yuliyanto, Honny Akira Sembiring
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25-33
The Impact of Green Marketing Implementation on Brand Image and Green Consumer Behavior on The Body Shop Products in Jakarta 2022
Aninda Rosa Puspita Devi, Monica Margaretha, Noor Syamsu Hidayat
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The Effect of Facility and Quality of Service on Passenger Satisfaction at Terminal 3 Airport Soekarno Hatta on The Covid-19 Pandemic
Chyntia Sri Intan, Lingga Lois, Rr. Endang Wahyuni, Amrulloh Ibnu Kholdun
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The Effect of Perceived Quality and Brand Image on Sriwijaya Air Ticket Purchase Decisions Periods January – July 2022
Sonya Sidjabat, Ine Fadillah
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Pengaruh Citra Merek dan Kualitas Layanan Terhadap Kepuasan Pelanggan Kargo dan Dampaknya atas Loyalitas Pelanggan Pada PT Citilink Indonesia
Fajar Adhitia Octoriviano, Juliater Simarmata, Yosi Pahala, Agus Setiawan, Euis Saribanon
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