1.
Indriyati I. Service Quality Terhadap Loyalitas Pelanggan Online Melalui Kepuasan Pelanggan Pengguna Layanan Aplikasi Grab. j. manaj. buss. transp. logist. [Internet]. 2021 May 19 [cited 2026 Aug. 9];6(3). Available from: https://journal.itltrisakti.ac.id/index.php/jmbtl/article/view/585