Mawadi, Citra Putri, Nadia Veronica Sitanggang, Olfebri Olfebri, and Deslida Saidah. “The Role of Trust As a Mediating The Influence of Reverse Logistics on Customer Satisfaction at Shopee Indonesia”. Jurnal Manajemen Bisnis Transportasi dan Logistik 9, no. 1 (December 21, 2023): 1–9. Accessed August 9, 2026. https://journal.itltrisakti.ac.id/index.php/jmbtl/article/view/1208.