SILALAHI, Siska Amonalisa. SERVICE BLUEPRINT TERMINAL KARGO BANDARA SOEKARNO HATTA (Studi Kasus: PT Angkasa Pura II). Jurnal Manajemen Bisnis Transportasi dan Logistik, [S. l.], v. 2, n. 1, p. 150–171, 2015. DOI: 10.54324/j.mbtl.v2i1.962. Disponível em: https://journal.itltrisakti.ac.id/index.php/jmbtl/article/view/962. Acesso em: 9 aug. 2026.