SITORUS, Marthaleina Ruminda; HERDIAN, Tedy; LAMBERT, Fransisco. Tingkat Kesesuaian Kinerja dan Harapan Pelanggan pada Terminal Peti Kemas Tanjung Priok. Jurnal Manajemen Bisnis Transportasi dan Logistik, [S. l.], v. 7, n. 1, 2021. DOI: 10.54324/j.mbtl.v7i1.642. Disponível em: https://journal.itltrisakti.ac.id/index.php/jmbtl/article/view/642. Acesso em: 9 aug. 2026.