GHOZI, Fahmi. The Influence Of Service Quality, Facilities And Marine Safety On Customer Satisfaction KM Kelud PT Pelni. Jurnal Manajemen Bisnis Transportasi dan Logistik, [S. l.], v. 10, n. 2, p. 156–169, 2025. DOI: 10.54324/j.mbtl.v10i2.1905. Disponível em: https://journal.itltrisakti.ac.id/index.php/jmbtl/article/view/1905. Acesso em: 9 aug. 2026.