ANGELICA, Irene; ASTRIA, Nathania; SITORUS, Marthaleina Ruminda; GHAFAR, Abdul. Increasing the Satisfaction and Loyalty of Lion Parcel’s Customers in Indonesia. Jurnal Manajemen Bisnis Transportasi dan Logistik, [S. l.], v. 9, n. 2, p. 129–144, 2023. DOI: 10.54324/j.mbtl.v9i2.1779. Disponível em: https://journal.itltrisakti.ac.id/index.php/jmbtl/article/view/1779. Acesso em: 9 aug. 2026.