KUNCORO, Yahya. Analysis Of The Influence Between Service Quality And Promotion On Customer Loyalty Of PT. Pelni Passenger Ships. Jurnal Manajemen Bisnis Transportasi dan Logistik, [S. l.], v. 10, n. 1, p. 11–20, 2025. DOI: 10.54324/j.mbtl.v10i1.1511. Disponível em: https://journal.itltrisakti.ac.id/index.php/jmbtl/article/view/1511. Acesso em: 9 aug. 2026.