MAWADI, Citra Putri; SITANGGANG, Nadia Veronica; OLFEBRI, Olfebri; SAIDAH, Deslida. The Role of Trust As a Mediating The Influence of Reverse Logistics on Customer Satisfaction at Shopee Indonesia. Jurnal Manajemen Bisnis Transportasi dan Logistik, [S. l.], v. 9, n. 1, p. 1–9, 2023. DOI: 10.54324/j.mbtl.v9i1.1208. Disponível em: https://journal.itltrisakti.ac.id/index.php/jmbtl/article/view/1208. Acesso em: 9 aug. 2026.