Imandoko, H. B., Rafli, M., & Budiman, C. (2023). The Influence of Personnel Workload at the Control Area Unit to Service Quality of Air Traffic Center (ATC) in Jakarta. Jurnal Manajemen Bisnis Transportasi Dan Logistik, 8(2), 14–24. https://doi.org/10.54324/j.mbtl.v8i2.1202