Sosialisasi Penyelesaian Masalah Klaim Penanganan Medical Logistik (Vaksin) melalui Ground Handling Bandara Soekarno Hatta

Authors

  • Lis Lesmini Institut Transportasi dan Logistik Trisakti, Jakarta
  • Wynd Rizaldy Institut Transportasi dan Logistik Trisakti, Jakarta
  • Muhammad Iqbal Firdaus Institut Transportasi dan Logistik Trisakti, Jakarta

DOI:

https://doi.org/10.54324/j.atl.v2i2.771

Keywords:

Medical Logistic, Vaccine, Claim handling

Abstract

The purpose of this activity is to provide socialization of problem solving of claiming medical logistics (Vaccine) handling to companies that handle medical logistics (vaccines) where most of the vaccines are included in the S  oekarno Hatta ground handling warehousing, so that they can have human resources who understand and understand about handling medical logistics (vaccine) damage claims in accordance with the Regulations  handling of international Air Transport Association (IATA) claims regarding Temperature Control Regulation and also The Air Cargo Tariff, so as to improve services to customers and assist government programs in overcoming the Covid 19 Pandemic. The activity was held on March 2, 2022 in Tangerang.  Themethod used is socialization through online and offline with materialmapping, question and answer and video playback. Participants 13 people consisting of employees of various companies that handle medical logistics (vaccines) at Soekarno Hatta Airport, based on the results  of the pre-survey and post survey given to participants, it shows an increase in participants' understanding and knowledge by 62.4% related to procedures for handling damage claims  medical logistics (vaccines) and a  good response  of 61.54% from the participants that this socialization is useful and can be directly applied to their work and meet the target of achieving the PKM plan. This activity has been published through the Youtube channel so that it can be seen and studied by the wider community.

References

Hayat El Asri, Abderrahim Agnaou, A. F. & A. A.-H. (2018). Ground Handling Operations Management: An Agent-Based Modelling Approach. Global, 18(6), 9.

Keputusan Menteri Kesehatan Republik Indonesia Nomor Hk.01.07/Menkes/4638/2021. http://www.jurnalrespirologi.org/index.php/jri/article/view/101

Lesmini, L., & Rizaldy, W. (2021). Studi Perbandingan Prosedur Penanganan Barang Perishable untuk Cold Storage di Pelabuhan dan Bandara Internasional di Jakarta Comparison Study of Perishable Goods Handling Procedure for Cold storage at Seaport and international Airport in Jakarta. Jurnal Manajemen Bisnis Transportasi Dan Logistik (JMBTL), 7(1), 53–64.

Permenhub. (2017). Peraturan Menteri Perhubungan Republik Indonesia Nomor PM 53 Tahun 2017 Tentang Pengamanan Kargo dan Pos serta Rantai Pasok. 1–51.

Rizaldy, W., Didiet, R., Hidayat, R., & Lesmini, L. (2020). Manajemen Risiko Untuk Meningkatkan Produktivitas Sdm Pergudangan Dalam Penanganan Barang Berbahaya Berdasarkan Tabel Sosialisasi Dan Alur Proses Iata Dgr. Proceeding Seminar Nasional STMA Trisakti., 5(1), 81–98.

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Published

2023-01-15

How to Cite

Lesmini, L., Rizaldy, W., & Firdaus, M. I. (2023). Sosialisasi Penyelesaian Masalah Klaim Penanganan Medical Logistik (Vaksin) melalui Ground Handling Bandara Soekarno Hatta. Jurnal Abdimas Transportasi & Logistik, 2(2), 44–55. https://doi.org/10.54324/j.atl.v2i2.771

Issue

Vol. 2 No. 2 (2022): Oktober

Section

Articles

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